Like a lot of businesses in New Zealand, nicegear is a small business. Many of you will know this already.

I (Hadley) do a large amount of the day to day running of the business; picking & packing orders, ordering stock, customs clearances, answering emails (and occasionally the phone), etc.

Like many small businesses, as much as I know they should be, a lot of the processes aren't completely documented and I'm not as good at showing people how to do things as I should be. This means when I go away, things don't run as smoothly as when I am here.

Long story short, I'm away at a conference in Australia next week any orders placed the week of the 23rd to 27th August may be delayed shipping out. Of course we are still open and accepting orders, emails will be answered (and the phone, sporadically).

Please accept my apologies for the inconvenience and (hopefully) thank you for your patience.